Unethical or High-Pressure Sales Tactics
An increasing problem is a cold call scam offering “Free” testing of the Solar inverter & solar system offering greater returns and more production from the Solar Panels. We have had several calls from older more vulnerable clients who have been told that the Solar Panel Inverter is dangerous or likely to cause a fire.
They then offer there services at greatly inflated prices to replace or modify the system to correct the faults. One elderly customer paid £3,900 to change an inverter and another paid £4,500 for a voltage optimiser that quite frankly will never save him more than £50 if he lives to be 150 years old.
Unfortunately in the UK, forceful, aggressive, or dishonest sales tactics are all too common in most contracting fields, including “Free” solar panel installations. Fraudulent companies will try to force sales at any cost and offer free solar panel installations, even if the specifics of the installation are detrimental to the homeowner.
There are plenty of underhanded ways representatives can try to close a sale, and some are more obvious than others, Solar panel Scams are increasing.
Keep an eye out for some of the following signs you’re dealing with an underhanded salesperson. They might:
- Try to force a deal without a contract.
- Attempt to close a deal without giving you time to consider your options.
- Create a quote and contract without ever inspecting your property. Telephone Scammers
- Make big promises, inducing impossibly low prices, free solar panels, or no upfront costs.
- Claim to work with or are a representative of a utility company.
- Lack or be unwilling to provide proper company identification.
- Be unable or unwilling to provide insurance, licensing, or certification information.
- Offer free add-ons like solar batteries or warranty programs.
- Warn you about a future increase in electricity costs.
- Exaggerate the value of your system, pricing it far above the current market value, then dropping the price for a deal on the day.
- State that a certain brand or technology is the only one available or allowed in your area.
- Not Registered with MCS which is the UK standard for Solar PV installation.
- Not Registered with an Electrical body, IE NAPIT, ELECSA, NICEIE etc.
If you have any doubts, call Mr Solar Now and we will help with free advice and great price & service.
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