Mr Solar Rescue & Takeover Service

Your solar system has a problem. We can help.

Has your installer stopped trading, your monitoring app disappeared, or your battery stopped charging? Mr Solar diagnoses, repairs and takes over existing solar PV and battery systems throughout Norfolk, Suffolk and East Anglia.

Fault finding and repairs

Monitoring account transfers

Battery and inverter support

System recommissioning

Book a Solar Rescue Visit Call 01493 289118

MCS Certified

Local Engineers

Multi-Brand Support

Norfolk & Suffolk

Installer no longer trading?

You are not alone.

Over the last decade, many solar companies have stopped trading, leaving customers without technical support, monitoring access or warranty assistance.

Our Solar Rescue & Takeover Service is designed for homeowners who have inherited an unsupported system, moved into a property with solar panels or simply need an experienced local engineer to take responsibility for an existing installation.

Inherited a solar PV or battery system with your property
Lost contact with the original installer
Cannot access the monitoring platform
Have inverter, battery or communication faults
Want to add storage to an older solar system
Need servicing, repairs or recommissioning

Professional support for existing solar PV and battery systems across East Anglia.

Solar repairs and fault finding

Practical help for common solar problems

Our engineers diagnose faults across the solar array, inverter, battery, monitoring equipment and associated electrical installation.

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Solar Generation Faults

System not generating
Low output or intermittent shutdowns
DC and AC fault alarms
String or isolation faults

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Inverter Diagnostics

Growatt error codes
Solis and Sofar faults
SolarEdge and SMA issues
Replacement inverter advice
All brands Supported

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Battery Troubleshooting

Battery not charging
Battery not discharging
BMS and communication errors
Configuration and firmware issues

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Monitoring & App Setup

Account ownership transfer
Wi-Fi and data logger setup
Remote monitoring configuration
Performance reporting

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System Recommissioning

Systems disconnected or unused
Post-building-work checks
Electrical testing and inspection
Safe return to service
Feed In Tariff Compliance certificates

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Drone Panel Survey

Roof-level visual inspection
Panel damage checks
Thermal anomaly identification
Hard-to-access array assessment

Brands and platforms

Support across leading solar technologies

We work with a wide range of established inverter, battery and monitoring platforms.

Tesla Powerwall Growatt Solis Sunsynk Sofar Solar SolarEdge SMA Fronius Huawei GoodWe Pylontech BYD GivEnergy IntelliHome MyEnergi

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Monitoring platforms

Growatt Shine, SolisCloud, Solarman, Tesla, Sunsynk Connect, SolarEdge Monitoring, MyEnergi and Sofar monitoring support.

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Ownership and access transfer

Help transferring system access after a house move, installer closure or change of ownership.

Solar System Health Check

Is your system performing as it should?

A system may appear to be working while still suffering from reduced generation, communication problems, battery configuration issues or hidden electrical faults.

Identify hidden faults before they become expensive
Improve solar and battery performance
Verify monitoring and generation data
Extend equipment life
Improve safety and system reliability

Our health check can include

Inspection

Solar panels
Inverter operation
Battery performance
DC cabling
AC cabling

Verification

Isolation switches
Generation data
Monitoring systems
Safety equipment
System configuration

Battery retrofit specialists

Add battery storage to an existing solar system

Already have solar panels but no battery? We can assess the existing installation and recommend a compatible storage solution.

Store surplus solar electricity for later use
Reduce grid electricity purchases
Charge from lower-cost overnight tariffs
Increase self-consumption
Improve energy independence

Tesla Powerwall 3

High-capacity home battery storage with advanced app monitoring and optional backup capability.

Sunsynk Hybrid Systems

Flexible inverter and battery options for solar retrofits, tariff charging and energy management.

Solis Hybrid Storage

Reliable hybrid and AC-coupled options for residential and commercial applications.

IntelliHome Storage

Smart battery systems designed to maximise solar use and lower electricity costs.

Why choose Mr Solar?

Local expertise and independent advice

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MCS Certified Installer

Professional installations and support delivered in line with recognised industry requirements.

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Experienced Local Engineers

Supporting homeowners and businesses throughout Norfolk, Suffolk and East Anglia.

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Independent Advice

We work with multiple manufacturers and recommend solutions based on your actual system and requirements.

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Prompt Response

Clear diagnosis, practical advice and repair options without unnecessary replacement where possible.

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Trusted Local Business

Based in Great Yarmouth and serving customers across the surrounding counties.

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Existing-System Specialists

Experienced in inherited, unsupported, altered and partially functioning systems.

Areas covered

Solar rescue throughout Norfolk and Suffolk

Additional locations across East Anglia may be considered upon request.

Norfolk

Great Yarmouth, Norwich, Acle, Wymondham, Dereham, Cromer, Sheringham, King’s Lynn, Thetford and Attleborough.

Suffolk

Lowestoft, Beccles, Bungay, Halesworth, Ipswich, Felixstowe, Stowmarket and surrounding areas.

East Anglia

Residential and commercial support may also be available throughout the wider East Anglia region.

Do not let a faulty solar system keep costing you money.

Arrange a professional inspection, monitoring setup or fault diagnosis with Mr Solar.

Book a Visit Call Now

Book a Solar Rescue Visit

Tell us what equipment you have, any error codes showing and whether you still have access to the monitoring app.

Telephone 01493 289118

Email ian@mrsolarpv.co.uk

Head Office Beacon Innovation Centre, Camelot Road, Gorleston, NR31 7RA