Ask Mr Solar a Question
Not sure what’s wrong with your solar system? Ask Mr Solar. Our online assistant can help you understand common solar faults, inverter warnings, and performance issues – anytime, day or night.
How Can We Help?
You can ask questions about:
- Solar panel performance issues
- Inverter fault codes and warning lights
- No generation or reduced output
- Feed-in Tariff and export concerns
- Whether a fault needs professional attention
Our assistant is designed to give clear, easy-to-understand guidance and help you decide the best next step.
When to Book a Professional Inspection
While our online assistant can provide helpful guidance, some issues require on-site testing. You should contact us directly if:
- Your system has stopped generating completely
- Fuses or breakers are repeatedly tripping
- You see persistent inverter fault codes
- You suspect electrical or fire safety risks
Expert Support When You Need It
If further help is needed, Mr Solar is on hand to carry out professional testing, inspection, and repairs. We cover Norfolk and Suffolk and have over 15 years’ experience working with domestic and commercial solar PV systems.
📞 Call us on 01603 394104 or 01493 289118
Important Information
Information provided by our online assistant is for general guidance only and does not replace professional testing or inspection. Customers should not attempt to repair or interfere with solar PV systems themselves.
Ask Your Question
Start a chat using the box below and get instant guidance.
[ChatGPT / Chat widget embedded here]Contact Us
Prefer to speak to us directly? Use the form below and a member of our team will be in touch.