Ask Mr Solar a Question

Your on‑call guide to solar PV & battery storage in the UK

Meet our AI assistant: a fast, friendly way to get clear answers about solar panels, batteries, export tariffs and repairs—any time of day. It’s trained on trusted UK sources and Mr Solar’s own guidance, and it will tell you when something needs a human.

• How to use it: click the yellow Chat bubble and ask your question. You can also share your postcode for tailored advice and a free quote. Ask Mr Solar anything
  Get instant, UK‑specific answers on solar PV and battery storage. Click Chat to start.
  Want a quote? Add your name, email and postcode and we’ll follow up.

What the assistant can help with

• Solar basics — how panels work, typical sizes, roof suitability.
• Battery storage — which size fits your usage, retrofit or hybrid options.
• Tariffs — SEG, Octopus Flux/Intelligent Flux, time‑of‑use pros & cons.
• Costs & payback — ballpark system sizes, savings and payback ranges.
• Upgrades & add‑ons — adding a battery to existing PV, inverters, EV chargers.
• Repairs & faults — common inverter error messages and what to do next.
• Paperwork — MCS certificates, DNO (G98/G99) notifications/approvals.

Quick tip: If you’re after a quote, include name, email and postcode so our team can follow up. Phone is optional.

Great starter questions

• “Is my roof big enough for a ~4–6 kWp system in NR31?”
• “What battery size would cover my 4–7 pm peak (about 8–10 kWh/day)?”
• “How does Octopus Flux work with solar + battery?”
• “Can I add a battery to my current 3.6 kW system?”
• “Rough payback for 5 kWp + 10 kWh battery at 28p import / 15p export?”
• “Do I need G99 for a 5 kW inverter?”
• “What’s the warranty on your panels and batteries?”
• “I’m getting an inverter error—what should I check before booking a repair?”

What it won’t do (yet)

• Exact quotes or wiring instructions. It’ll give estimates and next steps, then hand over to a qualified electrician or surveyor.
• Emergency diagnostics. If your system is unsafe or tripping, please isolate and call us.
• Financial or tax advice. It explains current rules but doesn’t replace professional advice.

Data & privacy

We keep things simple:

• Your chat is used to answer your question. If you share contact details, we’ll store them to handle your enquiry.
• You can ask us to delete your details at any time.
• Never paste bank details or passwords into the chat.

FAQ

Is it free? Yes—asking questions here is free.
How accurate is it? It’s grounded in UK guidance and our experience. For exact designs and prices, we’ll arrange a survey.
Do you save my chats? We store what we need to handle your enquiry. You can request deletion.
Can you visit for repairs? Yes—use Repairs & Faults to book a diagnostic visit.

Powered by Mr Solar AI. For safety, any electrical work must be carried out by a qualified electrician.