Support for existing GivEnergy battery and inverter installations.
GivEnergy Ltd entered administration and ceased trading in April 2026. Mr Solar is not promoting new GivEnergy sales, but we continue to help owners of existing systems with practical diagnostics, electrical checks, monitoring investigation and repair options where parts and access permit.
What changed for GivEnergy owners.
GivEnergy Ltd entered administration on 9 April 2026 and ceased trading with immediate effect. The appointed administrator stated that hardware warranties and ongoing user and software support from GivEnergy Ltd would cease, and advised consumers to approach their installer for initial support.
Verified sources: Companies House — GivEnergy Ltd and the administrator’s notice.
Start with the fault and the available evidence.
Electrical and system checks
Visual inspection, relevant electrical testing, meter checks and review of inverter or battery indications.
Monitoring investigation
Review available app data, connectivity, meters and symptoms. Cloud or account functions may be outside an independent installer’s control.
Repair or replacement route
Where parts or support are unavailable, we explain safe alternatives and the implications of replacing components.
Understanding the size of your existing battery.
GivEnergy systems were installed with different capacities and inverter ratings. The model label and system records help separate stored energy from the power the installation can deliver.
Illustrative examples
- A 5 kWh battery is roughly 5 hours at a steady 1 kW load before allowances
- A 10 kWh battery is roughly 5 hours at 2 kW
- High-power appliances can exceed inverter output even when energy remains
- Reported ‘battery empty’ symptoms may involve reserve settings, metering, communication or cell condition
Figures are simple energy illustrations, not guaranteed runtime. Allow for battery reserve, conversion losses, temperature, ageing and changing household demand.
Send the details that make diagnosis faster.
Model labels
Clear photographs of the inverter, battery and serial-number labels.
Error evidence
Fault codes, warning lights and screenshots from any accessible monitoring.
System history
Installation date, original paperwork and when the problem began.
Current behaviour
What charges, discharges, imports or exports differently than expected.
Do you need help with an existing GivEnergy system?
Send us the model details, symptoms and monitoring screenshots. We will explain whether an inspection is appropriate and what support can realistically be offered.