Has your solar installer gone out of business?
Lost access to your monitoring app?
Battery not charging or inverter showing fault codes?

Mr Solar specialises in diagnosing, repairing and taking over existing solar PV and battery storage systems throughout Norfolk, Suffolk and East Anglia.

Whether you’ve moved into a property with solar panels, inherited an unsupported system, or your original installer has disappeared, we can help get your system back to peak performance.

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Solar Installer No Longer Trading?

You’re Not Alone.Over the last decade, many solar installation companies have ceased trading, leaving homeowners with no support when faults occur.

At Mr Solar, we provide a dedicated Solar Rescue & Takeover Service designed specifically for homeowners who need expert assistance with existing systems.

We regularly help customers who:

✅ Have inherited a solar system when purchasing a property

✅ Have lost contact with the original installer

✅ Cannot access monitoring platforms

✅ Have battery storage faults

✅ Have inverter error codes

✅ Want to add battery storage to an older system

✅ Need servicing, repairs or recommissioning

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Solar Repairs & Fault Finding

Our experienced engineers can diagnose and repair faults on most major solar and battery storage brands.

Common Faults We Resolve

• Solar inverter not generating electricity
• Growatt error codes
• Solis inverter faults
• Sofar Solar communication errors
• Battery not charging
• Battery not discharging
• No monitoring data
• Wi-Fi connection problems
• Low generation performance
• Solar shutdowns
• DC fault alarms
• AC fault alarms

Brands We Support

• Tesla Powerwall
• Growatt
• Solis
• Sunsynk
• Sofar Solar
• SolarEdge
• SMA
• Fronius
• Huawei
• GoodWe
• Pylontech
• BYD
• GivEnergy
• IntelliHome

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Solar Monitoring & App Setup

Many homeowners lose access to their solar monitoring when they purchase a property or the original installer disappears.

We can assist with:

Monitoring Platforms

• Growatt Shine App
• Solis Cloud
• Solarman
• Tesla App
• Sunsynk Connect
• SolarEdge Monitoring
• MyEnergi Portal
• Sofar View

Services Include

• Account ownership transfer
• Wi-Fi setup
• Data logger configuration
• Remote monitoring setup
• Performance reporting
• Energy consumption monitoring
• Drone Solar Panel Survey

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Battery Storage Troubleshooting

Battery systems are becoming increasingly popular, but communication and configuration issues are one of the most common call-outs we receive.

We Can Help With

• Communication faults
• Battery offline alarms
• BMS errors
• Firmware issues
• Battery expansion
• Battery upgrades
• Battery replacements
• Hybrid inverter configuration

Popular Battery Systems

• Tesla Powerwall
• Growatt Batteries
• Sunsynk Batteries
• Pylontech
• GivEnergy
• IntelliHome
• BYD

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Solar System Health Check

Not sure if your system is performing correctly?

Our comprehensive Solar Health Check includes:

Inspection of

• Solar panels
• Inverter operation
• Battery performance
• DC cabling
• AC cabling
• Isolation switches
• Generation data
• Monitoring systems
• Safety equipment

Benefits

• Identify hidden faults
• Improve performance
• Extend system lifespan
• Maximise financial returns
• Improve battery operation
• Verify safety compliance

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Battery Retrofit Specialists

Already have solar panels but no battery storage?

We can assess your existing system and recommend suitable battery storage options.

Popular Upgrades

• Tesla Powerwall 3
• Sunsynk Hybrid Systems
• Solis Hybrid Batteries
• IntelliHome Battery Systems

Benefits of Adding Battery Storage

• Store excess solar energy
• Reduce electricity bills
• Charge from cheap overnight tariffs
• Increase self-consumption
• Improve energy independence
• Future-proof your home

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Why Choose Mr Solar?

MCS Certified Installer

Fully accredited and compliant with industry standards.

Experienced Local Engineers

Supporting homeowners across Norfolk, Suffolk and East Anglia.

Independent Advice

We work with multiple manufacturers to provide unbiased recommendations.

Fast Response Times

Prompt diagnosis and repair services.

Trusted Local Business

Based in Great Yarmouth and supporting customers throughout the region.

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Areas We Cover

Norfolk

• Great Yarmouth
• Norwich
• Acle
• Wymondham
• Dereham
• Cromer
• Sheringham
• King’s Lynn
• Thetford
• Attleborough

Suffolk

• Lowestoft
• Beccles
• Bungay
• Halesworth
• Ipswich
• Felixstowe

East Anglia

Additional areas considered upon request.

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Book a Solar Rescue Visit

If your solar system isn’t performing as it should, don’t let it continue costing you money.

Contact Mr Solar today to arrange a professional inspection and fault diagnosis.

☎ 01493 289118

📧 ian@mrsolarpv.co.uk

Mr Solar – Norfolk’s Solar Rescue & Battery Repair Specialists